Credit Control

Helping you get paid on time and keep control of outstanding invoices.

At Penney’s Accountancy, our credit control services help businesses manage outstanding invoices, reduce late payments, and improve cash flow. We provide structured, professional support that keeps your income moving and your finances under control.

Credit control support that strengthens your cash position

Late payments can place unnecessary pressure on your business, even when sales are strong. Effective credit control helps you maintain steady cash flow, reduce risk, and avoid difficult conversations with customers.

We work with you to put clear processes in place and provide ongoing support to manage debtor balances professionally. Our approach protects client relationships while ensuring payment terms are followed.

Reviewing your current credit control process

Assessing how invoices are issued, tracked, and followed up.

Setting clear payment terms and procedures

Helping you establish consistent and professional payment processes.

Monitoring outstanding invoices

Keeping track of unpaid invoices and identifying overdue balances.

Chasing late payments professionally

Following up outstanding invoices in a polite and effective manner.

Reporting on debtor balances

Providing clear visibility of who owes what and for how long.

Ongoing advice and support

Helping you improve cash flow and reduce future payment delays.

Frequently asked questions

What is credit control?

Will you deal directly with my customers?

Can credit control improve my cash flow?

Is credit control suitable for small businesses?

Can this service be combined with cash flows?

Can credit control be combined with other services?

      EXCELLENT  
   Based on 17 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Linzi Spence 
 
 
 
 Trustindex verifies that the original source of the review is Google. Callum and the team at Penney's accountancy are extremely professional and very approachable. If I have any queries or do not understand something they put it into layman's terms for me. They are always quick to respond and thorough in dealing with all of my accountancy work
  
 
      Posted on Google  
   
   Steven French 
 
 
 
 Trustindex verifies that the original source of the review is Google. Amazing Service always able to help quickly & give you the answers so you can understand.
  
 
      Posted on Google  
   
   Mark Willard 
 
 
 
 Trustindex verifies that the original source of the review is Google. My company has used Penney's for the last 10 years. They have always been extremely helpful, competent and quick to respond to requests for help. They also handle our payrol.

They are the ideal partner for the smaller business.
  
 
      Posted on Google  
   
   Book A Holiday 
 
 
 
 Trustindex verifies that the original source of the review is Google. We are very happy with Penney's wonderful service. Thank you for all your hard work guys.
  
 
      Posted on Google  
   
   Kelly Phillpot 
 
 
 
 Trustindex verifies that the original source of the review is Google. Absolutely outstanding accountants!  Highly professional, extremely knowledgeable, and consistently deliver accurate results with exceptional service.  A truly trustworthy team that goes above and beyond-highly recommended!
  
 
      Posted on Google  
   
   Velaris Marketing 
 
 
 
 Trustindex verifies that the original source of the review is Google. As a small business, I wanted a local, reliable accountant and was recommended to Penney's Accountancy. From the first meeting with Sue, the honest and transparent advice was refreshing and cemented my decision to work with them.

Callum and the team have supported me with tax returns and their communication has always been fantastic. They really look out for you as a business and a client, giving clear, honest recommendations that support you and ultimately the growth of your company. I wouldn't hesitate to recommend them.
  
 
      Posted on Google  
   
   Sue Clark 
 
 
 
 Trustindex verifies that the original source of the review is Google. We have been with Penney's for a number of years now and without fail they provide a friendly and approachable yet utterly professional service. As our organisation has grown over the years, Penney's have always been on hand to assist with our accounting needs, whether it be invoicing, payroll, tax affairs or year-end services, all team members are always on hand and happy to help with sound and invaluable advice!
  
 
      Posted on Google  
   
   Andy Parslow 
 
 
 
 Trustindex verifies that the original source of the review is Google. Top service from Penneys, great knowledge and highly recommended
  
 
      Posted on Google  
   
   Taylor Brown 
 
 
 
 Trustindex verifies that the original source of the review is Google. Fantastic service, Great communication - I would highly recommend!
  
 
      Posted on Google  
   
   George Parker-Jones 
 
 
 
 Trustindex verifies that the original source of the review is Google. Friendly service and just what was needed. A breath of fresh air!

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